DIGITAL SECURITY & FRAUD PREVENTION

Stay aware, keep safe

Keeping you protected is our top priority. Explore our digital security tips to stop you falling victim to fraud.

Think you’ve fallen for a scam? Report a scam by calling us on:

+356 2131 2020

Stay safe from scams on and offline

Prevent cybercrime online

Make your online experience a safe one with the following precautions:

Create a strong password: combine more than 10 letters, numbers and special characters

Keep different passwords: create different passwords for different accounts, store them safely and change them regularly

Keep private information offline: make your social media profiles private and never add personal information online

Catch phishing early

Don’t fall for false authority. Here’s how to spot phishing early on:

Check the number/email address: always look for the official number or email

Spelling and grammar mistakes: messages or links may have mistakes which give away the scammer

Asking for private information: official companies will never ask for private information via SMS, email or social media

Think before you click: check the above signs before acting. If it feels like a scam, delete the message immediately. Even if the link appears to come from someone you know,
always check with them first

Keep devices protected

Avoid malicious software infiltrating your digital devices with these tips:

Activate your firewall: as your first line of defense, firewalls will block you from entering unsafe sites

Use anti-virus/malware/spyware software: install and regularly update your software to avoid any viruses

Secure your wireless network: modify your WIFI settings to make sure your network is completely unbreachable

Update your operating systems: automate any system updates to prevent attacks on older software

Look after your cards

Keep your finances safe offline too with our card safety tips:

Handle with care: credit cards can easily get misplaced or stolen, so always keep them safe in your wallet

Dispose of cards and statements securely: ensure all personal and financial data cannot be read and used

Watch out with mail: scammers can easily intercept mail. Send new cards to a more secure location, like your office

Be careful with social media: keep your profiles private and remove personal information that scammers can use to impersonate you

Look after your cards

Keep your finances safe offline too with our card safety tips:

Handle with care: credit cards can easily get misplaced or stolen, so always keep them safe in your wallet

Dispose of cards and statements securely: ensure all personal and financial data cannot be read and used

Watch out with mail: scammers can easily intercept mail. Send new cards to a more secure location, like your office

Be careful with social media: keep your profiles private and remove personal information that scammers can use to impersonate you

Use our tools to keep you extra secure

BOV SECURITY

Get BOV 3D Secure

Avoid fraudulent transactions and identity theft with extra security for your device, for free.

Bov Security

Lost or stolen card

If your card is missing, act immediately to prevent unauthorised access to your money.

BOV SECURITY

Raise a Chargeback Claim or Query a Transaction

If you notice a transaction on your statement that you disagree with or don't recognise, follow this link to raise a claim or query the transaction.