What you’ll need
Death certificate
You’ll need a DH35 Certificate of Death and Cause Thereof, issued by the doctor certifying your loved one, together with your identification document and of your loved one, to register their passing at the Public Registry.
Identification documents
Having the ID or passport number for your loved one helps us and other organisations locate the correct accounts. You’ll use these when notifying the bank, attending appointments, or acting on behalf of the family.
Contact information
Your phone number and email address to keep you updated, answer your questions, and let you know if we need anything else.
Funeral bill (if applicable)
If you’d like us to help with funeral costs from your loved one’s account please have the funeral bill to hand. Such costs are generally released directly to the funeral organiser, against valid invoices.
Before contacting us
Register the death
Get guidance from the Malta Public Registry Office. Certificates are usually issued within 3–6 weeks.
Notify the Department of Social Security (if applicable)
Report the death of a Social Security beneficiary. If the surviving spouse doesn’t have a sole account, they’ll need one for benefits.
Inform other organisations, such as
Insurance companies, utility providers (electricity, water, phone, internet), and telecare and support services.
