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Home > Scheduled Maintenance
BOV News Feed
BOV volunteers at GSSE 2023
01 June 2023
BOV holds 49th AGM
25 May 2023
BOV Water Polo Women’s Winter League Champions
23 May 2023
Making green projects the norm
23 May 2023
BOV launches investor education sessions
16 May 2023
BOV Żabbar Branch re-opens
12 May 2023
Warning on scam calls
11 May 2023
Launch of Global Multi-Asset Thematic 60 Fund
09 May 2023
BOV Water Polo Women’s Winter League Champions
08 May 2023
BOV reports profit before tax of €46.5 million
04 May 2023
BOV Basketball 1st Division champions
28 April 2023
Scheduled Maintenance
14 Mar 2023

We would like to inform our customers that we will be carrying out a scheduled upgrade of our IT System from Saturday 18th March to Monday 20 March 2023. During this scheduled upgrade, some of our services will be interrupted as follows: 

 ChannelDate & Time from when service will  not be availableDate & Time when service should be available  AVAILABLE UNAVAILABLE
Internet BankingFRI 17 MAR
14:00 		MON 20 MAR 07:30All other 24x7 services
Uploading of Batch Payment Files 
Internet Banking
SAT 18 MAR
13:00 
MON 20 MAR 07:30All other 24x7 services
Third Party Payments from BOV to BOV and other banks' accounts
Internet Banking
SAT 18 MAR
23:00
SUN 19 MAR 07:30
- View accounts*

- Stop a card

- Report a lost or stolen card

*Account Balances and transactions as at Saturday 18 March at 23:00
All other services
Mobile BankingSAT 18 MAR
23:00
SUN 19 MAR 07:30
- View accounts*

- Stop a card

*Account Balances and transactions as at Saturday 18 March at 23:00
All other services
ATMsSAT 18 MAR
23:00
SUN 19 MAR 07:30
- Cash withdrawals

- Balance enquiry, Available Balance*

- Pin change

- Mobile top-ups

*Account Balances and transactions as at Saturday 18 March at 23:00
- Cash Deposits

- Cheque Deposits to Other Account / Credit Card / Loan Account

- Mini Statements

- Balance Enquiry, Book Balance

- Cheque deposits to card-linked account

BOV Cards

Google Wallet

Apple Pay

SAT 18 MAR
23:00 
SUN 19 MAR 03:00

- Card payments online, in-store, locally and abroad


- EPOS
- Cards used in ATMs

Cards can be used in the normal manner; however, card balance will be as at Saturday 18 March 23:00

N/A
Customer Service CentreSAT 18 MAR
23:00
SUN 19 MAR 07:15

- Merchant support

- Reporting of stolen and lost cards

- Card Fraud

- Increase debit card limits

- Provide customer account information

Other ServicesSAT 18 MAR
23:00 
SUN 19 MAR 07:15 SMS top-ups

We thank our customers for their understanding and we apologise for this temporary interruption of services and for any inconvenience this may cause.

For assistance, kindly send an email to [email protected].

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Bank of Valletta p.l.c. is a public limited company regulated by the MFSA and is licensed to carry out the business of banking and investment services in terms of the Banking Act (Cap. 371 of the Laws of Malta) and the Investment Services Act (Cap.370. of the Laws of Malta).
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