Bank of Valletta is pleased to announce that its third-party payment services outside the Euro area are being reactivated from its branch network and will endeavour to have them fully operational by Monday. The Bank is in the meantime working to also reinstate these payments through Internet Banking.
As previously communicated, the Bank's Euro area payments were activated last week and are operational through all BOV channels in the normal manner.
Over the past days, bank employees focused their efforts on restoring normal service, as well as on clearing up backlogs which accumulated due to the incident. The Bank's operations are now close to normal. Payments of salaries, social benefits and pensions, both local and international, are proceeding as usual and the bulk payment functionality, on the Bank’s internet banking, has also been reinstated.
The cyber incident is currently the subject of a Criminal Inquiry before the Court of Magistrates of Malta.
Bank of Valletta would like to thank its esteemed customers, various entities, the general public as well as its employees for their constant and invaluable support. Any queries should be directed to [email protected] or + 35621312020.