Get in touch - Bank of Valletta - BOV Group
Customer Service Centre - Bank of Valletta - BOV Group
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Our Strategy
Our Strategy
Our Strategy

Our objective is to remain Malta’s leading financial services provider by giving our customers a superior service and a wide spectrum of products and services that support and add value to their lifestyles and interests.

We acknowledge that we have a vital role to play in our economy . We live up to this heavy responsibility by positioning ourselves for growth, at the same time ensuring our long term sustainability through the prudent management of risk and rigorous control of our costs. 

Our success has been built around the trust and loyalty of our stakeholders and based on an unwavering focus on nurturing long-term, mutually profitable relationships. We will continue to position ourselves as the customer and business friendly bank by:

  • Constantly reviewing and improving the quality of our products, services and processes
  • Investing in technology and technology –based services and channels
  • Investing in the continuous development of our staff
  • Maintaining close contact with, and listening to, our customers to make sure that we deliver what is expected from us and more

 

 

We are committed to be the leading financial services provider in Malta with an international outlook. 

 

 

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