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Are Contactless cards secure?
Contactless cards use the same secure system as “Chip and PIN”, and therefore can be used confidently whilst paying.
Furthermore for added protection, you will from time to time be required to enter your PIN to authorise a transaction – this will happen when a certain number of contactless transactions have been carried out, or when a particular value threshold has been reached.
It is important however that if you realise your card has been lost or stolen you must act immediately and contact the Bank on (356) 2131 2020 or (356) 2123 4821 to notify the loss in accordance with the card terms. Once you have taken the necessary action you will not be liable for any transactions that may arise from fraudulent use.
Will I be charged twice if I accidentally double tap on the reader, or if I have a second ‘contactless’ card in my wallet?
No. The reader and card are configured to ensure that you will only be charged for one transaction, with one card at a time.
Can a purchase be made without my knowledge (for example, will the card-reader activate if I walk past it)?
No. Your card has to be extremely close to the reader - typically between two and four centimetres - and the retailer must have first entered the amount for you to approve.
What happens if I try to pay for goods over the local contactless transaction limit?
For transactions over the contactless limit you will be required to authorise the payment by inserting your PIN. The local limit for contactless transactions carried out with a BOV card are currently €50 (Visa) or €50 (Mastercard), however these values may
change depending on the country where the card is being used.
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