Get in touch - Bank of Valletta - BOV Group
Customer Service Centre - Bank of Valletta - BOV Group
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Update on service from BOV Branches
27 Dec 2021

Bank of Valletta would like to advise its customers that due to a number of employees currently positive to COVID-19 or in quarantine, the service in several BOV Branches will be impacted.

Naxxar and Birkirkara Branches

These branches are currently closed. They will be thoroughly sanitised and reopen for customers on Tuesday 28th December 2021.

Nadur and Xagħra Branches

These branches are temporarily closed until further notice.

Birżebbuġa, Ħ’Attard, Msida and Fleur de Lys Branches

These branches will be offering non-cashier services by appointment. Cash teller services will not be available until further notice. Customers requiring non-cash services such as investments, homeloans, personal loans, rescheduling of loan repayments and application for new services are to request an appointment through https://www.bov.com/Assistants/set-an-appointment or by sending an email to [email protected] or calling on 2131 2020.

Prior to visiting a BOV Branch, customers are encouraged to check whether their Branch has been impacted and the type of service being offered on https://www.bov.com/content/bov-branches-covid.

Once again, customers are encouraged to limit the risk of contagion by using the Bank’s wide network of ATMs, BOV Internet Banking, BOV Mobile Banking, BOV Pay and BOV Debit and Credit Cards for their banking and payment needs.

Bank of Valletta will continue to take all the necessary measures in the best interest and safety of its customers and staff and reminds customers visiting Bank’s premises to follow the necessary precautions such as safe social distancing, proper wearing of masks and sanitising.

Bank of Valletta would like to apologise to its customers for any inconvenience caused and to thank them for their continuous cooperation.

Issued by Bank of Valletta p.l.c., 58, Triq San Zakkarija, Il-Belt Valletta VLT 1130.  Bank of Valletta p.l.c. is a public limited company regulated by the MFSA and is licensed to carry out the business of banking in terms of the Banking Act (Cap. 371 of the Laws of Malta).

 

 

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Bank of Valletta p.l.c. is a public limited company regulated by the MFSA and is licensed to carry out the business of banking and investment services in terms of the Banking Act (Cap. 371 of the Laws of Malta) and the Investment Services Act (Cap.370. of the Laws of Malta).