Get in touch - Bank of Valletta - BOV Group
Customer Service Centre - Bank of Valletta - BOV Group
  • ... >
  • ... >
  • ... >
  • ... >
  • ... >
  • ... >
  • ... >
  • ... >
  • ... >
  • ... >
  • ... >
  • ... >
  • ... >
  • ... >
  • ... >
Maximise Banner
Minimise Banner
next Previous
next Previous
next Previous
Scheduled Upgrade of BOV’s IT System
18 Nov 2021

UPDATE

Our system upgrade has been concluded. Thank you for your patience.
______________________

Bank of Valletta would like to inform its customers that it will be carrying out a scheduled upgrade of its IT system on Sunday 21st November between 2.00 am and 8.00 am. During this scheduled upgrade, some of its services will be interrupted as follows: 

   
Impacted services during System Upgrade


 Available  NOT Available
BOV Internet Banking


View your accounts*

Stop a Card

Report a lost or stolen cards

* Account balances and transactions as at Sunday 21st November 00.30 am




All other functions


BOV Mobile Banking

View your accounts*

Stop a Card

 * Account balances and transactions as at Sunday 21st November 00.30 am

 All other functions






ATMs
Cash withdrawals

Balance Enquiry – Available Balance

PIN change

Mobile Top-Ups

Account Balances as at Sunday 21st November 00.00 am
Cash Deposits

Cheque Deposits to Other Account/Credit Card/Loan Account

Mini Statements

Balance Enquiry – Book Balance

Cheque deposits to card-linked account
 
BOV Cards

BOV Pay
Card payments online, in-store, locally and abroad
      EPOS
          Cards used in ATMs
           N/A


          Customer Service Centre
          Merchant Support

          Reporting of stolen and lost cards

          Card Fraud
          Increase debit card limits 

          Provide customer account information


          Other Services  

          SMS top-ups 



          Bank of Valletta thanks its customers for their understanding and apologises for this interruption of services and for any inconvenience this may cause.

          For assistance, kindly send an email to [email protected].

          Issued by Bank of Valletta p.l.c., 58, Triq San Żakkarija, il-Belt Valletta VLT 1130.  Bank of Valletta p.l.c. is a public limited company regulated by the MFSA, licensed to carry out the business of banking and investment services in terms of the Banking and Investment Services Acts (Cap.370, 371 of the Laws of Malta).

          Share this item:
          Print page
          Sort reviews by:
          This item has no reviews yet.
          My Guide has identified the following related material
          next Previous
           
          BOV Pjazza
          next Previous
          Bank of Valletta p.l.c. is a public limited company regulated by the MFSA and is licensed to carry out the business of banking and investment services in terms of the Banking Act (Cap. 371 of the Laws of Malta) and the Investment Services Act (Cap.370. of the Laws of Malta).