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Customer Service Centre - Bank of Valletta - BOV Group
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Six BOV Branches open in the afternoon during the summer months
28 Jun 2018

Starting Tuesday 3rd July 2018, six BOV branches will be opening for longer hours in the afternoon on specific week days.

The following branches will be open for business between 16.30 and 19.00 hours.




Victoria, Gozo (excluding 15 August)


San Ġwann


Mosta, Siggiewi, and Żurrieq (exluding 21st September)


Speaking about the extended service being offered, Geoffrey Ghigo, Head Branch Network said, “It has become customary for a number of our branches to open in the afternoon. In this manner, we are making the Bank more accessible to those customers who find it difficult to visit branches during normal business hours.”

During the afternoon period, customers may call at their branch to discuss a range of services, including bancassurance, stockbroking and collective investment schemes, as well as the full suite of personal lending  products and home loans. One may also make inquiries about self-service banking solutions including credit and debit cards, as well as the BOV 24X7 Services package that includes Internet and Mobile Banking.

Cashiering service is not offered at this time. Customers are encouraged to schedule an appointment when visiting branches at this time, as priority will be given to customers having a pre-set appointment.

More details about Bank of Valletta’s range of financial services as well as the opening hours of the different branches and centres across the Bank’s retail network are available here. Alternatively, one may call the Bank’s Customer Service Centre on 2131 2020 or by e-mail on 

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Bank of Valletta p.l.c. is a public limited company regulated by the MFSA and is licensed to carry out the business of banking and investment services in terms of the Banking Act (Cap. 371 of the Laws of Malta) and the Investment Services Act (Cap.370. of the Laws of Malta).