Get in touch - Bank of Valletta - BOV Group
Customer Service Centre - Bank of Valletta - BOV Group
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to know more about Payment Services for Business
Bank of Valletta offers a variety of payment channels for businesses
BOV eCommerce
Opening a BOV eCommerce account gives you worldwide payment access from the comfort of your office desk.
Terms & Conditions
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As online payments have grown more popular for a wide spectrum of products and services, the business community seeks to identify solutions for online shopping. Bank of Valletta was a pioneer in the e-commerce business in Malta, we have gained a wealth of experience in this sector, backed by solid systems and excellent relations with the respective card schemes. This enables us to support our customers in taking their business online, gaining global experience and facilitating business growth and expansion, through the capability of accepting card payments online.
What we can offer your business
Through an e-commerce account with Bank of Valletta, you can accept payment on any of the following card types:

  • All BOV Cards 
  • APS Premier 
  • MasterCard 
  • Visa Electron 
  • EDC Maestro 
  • Visa


Opening an e-commerce account with us means you can provide a faster and more efficient service to your customers. Transactions are also settled into a Bank of Valletta bank account automatically on a daily basis.
So, a BOV e-commerce account translates into a better perception of your offering and greater satisfaction among your customers.
Check out what's in it for you in setting up a BOV eCommerce account by clicking on the benefits above.


Through an e-Commerce account with BOV, merchants can take advantage from
• Increase business visibility
• The ability to stay in touch with customers
• Increased sales
• The opportunity to be always open to accept a sale
• Extending your market presence or enjoying an online only business
• Increased competitive advantage
• Opportunity for cross promotions
• A worldwide presence
3D Secure transactions
• Multicurrency acceptability

E-Commerce services
BOV can provide you with a number of flexible solutions that will enable you to easily and safely accept online payments. These are:

Online Merchant Account
This is ideal solution for merchants who already have their own website, or plan to set up a website, and are interested in accepting card payments directly through the site.
• We process all major currencies
• Support 3D Secure to make your payments safer
• A wide range of PCI certified payment gateways – link to Payment Gateway meaning
• Easy to set up particularly if you already host a website
• Remote access to real time activity on your merchant account
• Daily settlement of funds

Virtual Point of Sale (VPOS)
This is the ideal solution for merchants handling Mail and Telephone Orders (MOTO) through their own setups or through a Call Centre.
Merchants will be given instant access to our secure servers through an internet based connection, thereby avoiding the need to install applications on the merchant side.
This setup also eliminates all development costs for the merchants whilst at the same time ensuring that no cardholder data is stored beyond the systems boundaries.

The Terms and Conditions governing the BOV e-commerce account are outlined in the Product Information Guide.

For further details or assistance, please contact BOV Customer Service Centre on 356 2131 2020.
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Interested? Then apply now.

Once you have decided to turn your ideas into an online business, you can download the application form, fill it in and forward it to us by post or via email on [email protected] .
You would also need to contact one of our payment gateway’s, who will act as a middleman between the cardholder and the merchant, as well as between the merchant and Bank of Valletta.

For corporate customers we would also require:
  • Certificate of Incorporation 
  • Memorandum and Articles of association 
  • Audited financial statements for the last 3 years 
  • CV's of major shareholders, directors and other key officials 
  • Name, addresses and contact details of the company's Lawyers, Accountants, Auditors and Bankers.
If you would like to receive more information, have any queries, or would like to avail yourself of the BOV e-Commerce service, simply contact us for an appointment on (356) 2275 1571 or by email on [email protected]

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BOV eCommerce Product Info Guide
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Bank of Valletta p.l.c. is a public limited company regulated by the MFSA and is licensed to carry out the business of banking and investment services in terms of the Banking Act (Cap. 371 of the Laws of Malta) and the Investment Services Act (Cap.370. of the Laws of Malta).