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BOV Visa Platinum Card

At BOV, we strive to help our customers meet their objectives – helping to achieve greater financial freedom. Our Platinum card provides you with a minimum credit limit of  €15,000 – enhancing your purchasing, financial control and flexibility.



Terms & Conditions
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At BOV, we strive to help our customers meet their objectives – helping to achieve greater financial freedom. Our Platinum card provides you with a minimum credit limit of  €15,000 – enhancing your purchasing, financial control and flexibility.

Exclusively yours with the BOV Platinum Card

  • Minimum Credit limit of €15,000
  • Free BOV Internet Banking Services
  • Life Assurance Cover
  • Global Customer Assistance Service
  • Priority Pass
  • International Airline Passengers Association
  • Travel and Purchase Protection Insurance

Life Assurance

BOV VISA Platinum personal main cardholders are automatically entitled for Life Assurance cover underwritten by Mapfre Middlesea p.l.c. through Island Insurance Brokers Ltd. Cover is automatic for personal principal cardholders, other than those who are 75 years of age and over.  The policy covers the outstanding liability on the BOV VISA Platinum account up to a maximum of €7,000. No medical underwriting is required and the sum assured is payable to the Bank on the death of the cardholder due to any cause, obviously subject to the policy’s normal terms and conditions.

Notification of date of death of the eligible cardholder must reach the Bank within six (6) months from date of death

Travel and Purchase Protection Insurance

Whether you are a regular traveller or simply on a family holiday, as a BOV VISA Platinum Cardholder you can benefit from free Travel and Purchase Protection Insurance covers.

Policy covers trips for a period of not longer than 90 consecutive days from date of departure when a return ticket is held, however, if one holds a one way ticket cover expires within 30 days of departure.

Platinum Cardholders will benefit from Personal Accident, Medical Expenses, Hospital Benefits, Cancellation and Curtailment charges, Loss of Personal Baggage, Delayed Baggage, Personal Money, Loss of documents, Travel delay, Missed departure and Personal liability.

Spouses or partners who officially reside at the same address of the main cardholder, that is, have their identity cards showing the same address as the main cardholder, and children under the age of 18 years, or under 23 provided they are full time students, are covered by free travel insurance. Supplementary cardholders who are not spouses or partners are not covered. The eligible member is covered until reaching the age of 76 years.

In addition, if you use your Card for purchases both locally and abroad, you are automatically covered for 90 days from date of purchase. This cover also doubles the original manufacturer’s warranty period, if applicable, to a maximum period of 2 years.

To qualify for the Purchase Protection Insurance, make sure that you pay for your purchases with your BOV VISA Platinum card.

The Travel Insurance is underwritten by Mapfre Middlesea p.l.c. Optional extensions, as specified on the policy, can be acquired by the cardholder, by contacting Island Insurance Brokers Ltd. directly. Any additional premium which may be due in this case is to be paid and borne by the cardholder. The Purchase Protection insurance is also underwritten by Mapfre Middlesea p.l.c. Both policies are arranged through Island Insurance Brokers Ltd. and all related claims, queries and complaints are to be directed to Island Insurance Brokers Ltd. 

To download a copy of the travel insurance claim form click accordingly.

To download a copy of the purchase protection insurance claim form, click accordingly

Global Customer Assistance Services

Losing your BOV VISA platinum card need not ruin your plans even while travelling abroad.
Through the VISA Global Customer Assistance Centre,  you will be provided with an emergency replacement card directly by courier or from one of the 5,000 Emergency Service Locations worldwide. On the other hand, should you require cash, you may also call at one of the Emergency Service Locations provided by VISA. Cardholders may use both emergency services at the same time. The Global Customer Assistance Centre is equipped to respond to your emergency requests 24 hours a day 7 days a week. VISA provides an established global network of free phones and collect telephones.

Priority Pass
Priority Pass  is the world’s largest independent airport lounge access programme. The programme, which is continuously expanding, gives you access to over 600 lounges worldwide. This includes the most popular airports around the world, including Malta International Airport.

Established in 1992, priority Pass has millions of members. All these travellers are able to enjoy the comfortable and relaxed environment of VIP lounges throughout the world, irrespective of their class of ticket, the airline they are travelling with, or membership of any airline frequent flyer club.
Now, as a BOV VISA platinum cardholder you can enjoy this exclusive privilege without having to pay the applicable annual membership fee, currently of USD99. There is a small lounge visit fee, currently at USD27 per person, per visit and will be charged to your BOV VISA Platinum Card Account.

BOV VISA Platinum cardholders will receive a membership card. You are invited to apply for this exclusive membership. Kindly contact our Customer Services Department for more information on 2123 4821.

International Airline Passengers Association
The International Airline Passengers Association (IAPA) is the world’s most prestigious independent travellers association, providing international benefits and services to more than 400,000 frequent travellers throughout the world. IAPA was established more than 40 years ago and now enjoys a prestigious and exclusive image amongst international travellers. BOV VISA Platinum cardholders can now enjoy the many exclusive IAPA privileges free of charge.                                

VISA Luxury Collection

Bank of Valletta is proud to offer the VISA LUXURY COLLECTION to all its VISA Platinum cardholders. The VISA Luxury Hotel Collection comprises some of the world's most intriguing and prestigious hotels developed exclusively for Visa premium cardholders. Gathered together by Visa invitation and appraised regularly, all properties, from boutique gems to world-famous hotels, provide guests with an exclusive, unique collection of benefits, specially designed to offer an unparalleled experience.

As a BOV VISA Platinum cardholder you too can enjoy the splendour of these properties when travelling abroad. Furthermore, your BOV Visa Platinum also gives you access to an exclusive set of guaranteed perks, such as:

  • Automatic room upgrade upon arrival*
  • Free in-room Internet
  • Complimentary continental breakfast
  • 3PM check-out*
  • VIP Guest status
  • One $25 (or equivalent currency) food or beverage voucher per stay
* when available

These benefits are made available to you when booking your accommodation by means of your BOV VISA Platinum card through the VISA Luxury Collection website using this link.

All travel arrangements are to be undertaken directly by the cardholder through the Visa Luxury Collection website and in connection with the relative hotel. The Bank is not responsible for any travel arrangements.

BOV Cards Loyalty Rewards Programme

The BOV Cards Loyalty Rewards Programme is available with the BOV VISA Gold, Platinum, BOV Skypass and Flypass Business Cards. Participation is free of charge and cardholders earn 1 BOV Point for every Euro spent. Click 
here to find out more about the BOV Cards Loyalty Rewards Programme.

Free Internet Banking

We are also providing access to the range of BOV 24x7 services free of charge on a permanent basis to all personal Platinum cardholders.  If the cardholder is already a subscriber this service will be given free from the next renewal.

Customer Assistance

Any BOV VISA Platinum cardholder can call on 2275 7676 to query a transaction or report a card lost or stolen.  This 24-hour help line has been provided exclusively for Platinum cardholders.

We have added an extra level of security for Visa and MasterCard payments, which protects you from the unauthorized use of your credit card. 
3D Secure technology consists of the programs 'Verified by Visa' and 'MasterCard SecureCode'.

Check out the Tariff of Charges from here. Fees and charges may change after this product has been acquired and peripheral products may incur their own costs. 

Check out the Product Information Guide for the latest updated version of the Terms and Conditions. Alternatively  you may request the Terms and Conditions from any BOV branch, by contacting our Customer service Centre on 21312020 or by sending an email to

The BOV VISA Platinum is a chip card with major advancements in card security technology. Further information about Chip and PIN cards and how to use them can be found here.
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How to Apply?

If you are 18 years and over you can apply for the BOV Visa Platinum Card. Simply apply online or visit your BOV branch where our Relationship Officers will be glad to assist you in all your requirements.

If you want more details about the BOV VISA Platinum Card, you may click on the 'Live Help'. One of our representatives will be able to help you immediately.

Alternatively, you may
- call our Customer Service Centre on 356 2131 2020
- send us an e-mail at
- click on the 'Get in Touch' icon at the top (right hand corner) and submit your query and contact details. We'll contact you as soon as possible
- visit the BOV Branch of your choice
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Tariff of Charges
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BOV Visa Platinum-Product Information Guide
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BOV Chip and PIN Cardholder Guidelines
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Bank of Valletta p.l.c. is a public limited company regulated by the MFSA and is licensed to carry out the business of banking and investment services in terms of the Banking Act (Cap. 371 of the Laws of Malta) and the Investment Services Act (Cap.370. of the Laws of Malta).