If you would like to try the BOV Telephone Banking demonstration, call on Telephone Number 2275 6000.
BOV Telephone Banking Menu Guide
- Phone 2132 2121
- Enter User Identification number on the telephone key pad
- Press #
- Press 1 to login without BOV Securekey assistance or
- Press 2 to login with BOV Securekey assistance
- Key in the 6-digit BOV Securekey generated number on your telephone key pad
- Press #
- Follow voice prompts
Main Menus and Sub-Menus
Press 1 Account Information Menu
- For a balance enquiry, press 1
- To list your recent transactions, press 2
- To query your accrued interest, press 3
- To return to the Main Menu, press *
Press 2 Transfer Funds Menu
- To transfer funds between your own accounts, press 1
- To transfer funds in Euro to third parties, press 2
- To transfer funds in Foreign Currency to third parties, press 3
- To effect a Bill Payment, press 4
- To return to the Main Menu, press *
Press 3 To Make a Request to the Bank
- To order an account statement, press 1
- To order copies of encashed cheques, press 2
- To order a cheque book, press 3
- To request a new card PIN, press 4
- To change your language options press 6
- To return to the Main Menu, press *
Press 4 To Access Other Information- For Exchange Rate Information, press 1
- For BOV Group Products and Services, press 2
- For assistance to change your BOV Securekey PIN, press 3
- To return to the Main Menu, press *
Press 5 To listen to your Mailbox messages and Friendly Codes
- To listen to your messages from BOV, press 1
- To listen to your friendly codes, press 2
- To return to the Main Menu, press *
Press 6 For Other Services
- To log out of the Main Menu press * button.
- To return to the Main Menu from a sub-menu press * button.
- When inputting € amounts, press * button for decimal point (e.g. €120.15 press 120 * 15).
- To terminate call press # and * .
Using Short Cuts
The Main Menus and sub-menus can be accessed by their shortcut number
| | Main Menu | | Sub-Menu |
| e.g. To effect a bill payment, press | 2 | and | 4 |
| To listen to your friendly codes, press | 5 | and | 2 |