Get in touch - Bank of Valletta - BOV Group
Customer Service Centre - Bank of Valletta - BOV Group
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BOV Cards
There are many reasons why you should use a card instead of cash.. security, peace of mind, rewards... to mention a few. Have a look at the full suite of BOV Cards and find the right one that has your name written on it.
BOV Skypass Credit Card
The BOV Skypass credit card is a Premium credit card offering you a higher credit and more benefits that classic credit cards
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A part of the BOV premium credit card range, the BOV Skypass also attaches to a host of benefits that continue to add value for you, the cardholder, as you effect all your payments when travelling on business or for leisure, shopping or dining with a BOV Skypass credit card.

A minimum credit limit of €3,500, travel insurance and purchase protection insurance, free participation in the BOV Cards Loyalty Rewards Programme and so much more.
Travel & Purchase Protection Insurance

As a BOV Skypass Cardholder you can benefit from free Travel Insurance (for not longer than 90 days each trip subject that a return ticket is held on departure) and Purchase Protection Insurance cover.

BOV Skypass Cardholders can benefit from Personal Accident, Medical Expenses, Hospital Benefits Cancellation and Curtailment Charges, Loss of Personal Baggage, Delayed Baggage (emergency expenses), Personal Money, Loss of Documents, travel Delay, Missed Departure and Personal Liability.

Travel
The BOV Skypass Card travel insurance policy covers the Main Cardholder, spouse or cohabiting partner and children under the age of 18, or under 23 provided they are full time students. The eligible member is covered until reaching the age of 76 years.

Click here to download the Travel Insurance Claim Form

Purchase Protection
To qualify for Purchase Protection Insurance, you will need to pay for your purchases with your BOV Skypass Card. If you use your card for purchases both locally and abroad, you are automatically covered for 90 days from date of purchase.

The Travel Insurance Policy is underwritten by Mapfre Middlesea p.l.c. Optional extensions, as specified on the policy, can be acquired by the cardholder, by contacting Island Insurance Brokers Ltd. directly. Any additional premium, which may be due in this case, is to be paid and borne by the cardholder. The Purchase Protection Insurance is underwritten by Mapfre Middlesea p.l.c.

Both policies are arranged through Island Insurance Brokers Ltd. and all related claims, queries and complaints are to be directed to them.

Click here to download the purchase protection insurance claim form.

BOV Cards Loyalty Rewards Programme
The BOV Cards Loyalty Rewards Programme is available with the BOV Visa Gold card, BOV Visa Platinum card, BOV Flypass Business card and BOV Skypass card. Participation is free of charge and cardholder earn 1 BOV Point for every €1 spent. Click here to find out more about the BOV Cards Loyalty Rewards Programme.

Global Customer Assistance

Losing your BOV Skypass Card need not ruin your plans even if this happens whilst travelling abroad.

Through the VISA Global Customer Assistance Centre, you will be provided with an emergency replacement card directly by courier or from one of the 5,000 Emergency Service Locations worldwide. On the other hand, should you require cash, you may also call at one of the Emergency Service Locations provided by Visa. Cardholders may use both emergency services at the same time. The Global Customer Assistance Centre is equipped to respond to your emergency requests 24  hours a day, 7 days a week on 0044 (0) 20876 28008. VISA provides an established global network free phones and collect telephones.

The Product Information Guide for the BOV Skypass Card can be found here

Guidelines for using BOV Chip & PIN Cards can be found here.

The BOV Skypass Credit Card is a chip and pin card, and contains an embedded microchip and are authenticated automatically using your personal identification number (PIN).

We have added an extra level of security for Visa and MasterCard payments, which protects you from the unauthorized use of your credit card. 3D Secure technology consists of the programs 'Verified by Visa' and 'MasterCard SecureCode'.


 

Card Fees in accordance with the Tariff of Charges are charged upon issue of the Card and on each anniversary of issue date.

The BOV Skypass is a chip card with major advancements in card security technology. Further information about Chip-and-PIN cards and how to use them can be found here.
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How to Apply?

If you are 18 years and over you can apply for the BOV Skypass Card. Simply apply online or visit your BOV branch where our Relationship Officers will be glad to assist you in all your requirements.

If you want more details about the BOV Skypass Credit Card, you may click on the 'Live Help'. One of our representatives will be able to help you immediately.

Alternatively, you may
- call our Customer Service Centre on 356 2131 2020
- send us an e-mail at customercare@bov.com
- click on the 'Get in Touch' icon at the top (right hand corner) and submit your query and contact details. We'll contact you as soon as possible
- visit the BOV Branch of your choice
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BOV Skypass-Product Information Guide
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Tariff of Charges
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BOV Chip and PIN Cardholder Guidelines
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Cards - Travel Open Cover
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